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Note: TechForge Direct is an authorized dealer for FLUX within the United States. This product is sold new, in original manufacturer packaging, with applicable manufacturer warranty, and is available for sale within the United States only.
Estimated shipping time
Estimated shipping time
Order cutoff: 5:00 PM Eastern Time
Handling time: 1 to 3 business days
Transit time: 3 to 7 business days
Total delivery time: 4 to 10 business days
These are estimates, not guarantees. We do not hold stock — your equipment is ordered from the manufacturer once you order. If your item is on back-order, or the manufacturer confirms a longer lead time, we will contact you promptly and you may cancel for a full refund with no fee.
Free shipping is curbside or dock-to-dock delivery to a commercial address, or parcel delivery for smaller items. Liftgate, residential, limited-access and inside delivery, and rigging, are not included — typically $150 to several hundred dollars, quoted in writing and charged only with your prior approval.
Freight deliveries require a scheduled appointment and someone must be present to sign. Need a firm date before you buy? Call (720) 575-1376 or email support@techforgedirect.com with the model number.
What is your Return Policy?
What is your Return Policy?
30 days to request a return from the date you receive your order. Email support@techforgedirect.com with your order number and reason. We will assess your request and, once approved, send you an RMA number and detailed instructions. Do not ship anything back before you have an RMA number.
1. Return shipping costs
You as the customer are responsible for paying the return shipping costs of the items in your order. On freight-shipped equipment this can be substantial — we quote the exact amount in writing before you commit, so you decide with the full figure in front of you.
2. Preparing your return
Download and print the return shipping label provided in our email and affix the label to the outside of the package. The item must be unopened, unused and in delivery condition, including all original packaging and accessories, in a condition such that it can be re-sold as new. Machines must not have been powered on or put into service. Photographic evidence is required.
3. Restocking fee
Change-of-mind returns carry a 25% restocking fee, deducted from your refund. On a $5,000 machine that is $1,250.
4. Damaged or incorrect products
Note it immediately when signing for delivery and send photographs to support@techforgedirect.com the day of delivery. We will ensure you get the correct product you ordered, undamaged, as soon as possible, at no cost to you — no return shipping charge and no restocking fee.
5. Refunds
Processed within 7 days of your returned item being received and inspected.
6. Cancellations
Cancel any time before your order ships for a full refund with no fee.
See our full Return and Refund Policy and Cancellation Policy.
Product Description
By FLUX
The Promark MOPA Laser Engraver delivers blazing fast marking speeds up to 383.70 in/s and an ultra-fine 0.0012 in laser spot for incredibly detailed designs. With a built-in camera preview and motorized lift with dynamic focus, it makes precise and efficient marking simple so you can focus on creating your best work with ease.
✓ 100W MOPA Laser ✓ 383.70 in/s High-Speed Engraving ✓ Supports 150+ Materials Including Metal, Plastic, Stone, and Dark Acrylic ✓ Advanced 3D, Deep, and Color Engraving Capabilities ✓ 0.0012 in Ultra-Fine Laser Spot ✓ Supports FLUX Beam Studio & LightBurn Software ✓ Built-In Smart Camera Preview and Red Light Positioning ✓ Built-In Height Adjustment and Dynamic Focusing
An optional Promark Safe+ Add-on is available for fully enclosed protection, providing a safer working environment.
Overview
Specifications
| General | |
|---|---|
| Dimensions | 16.97" x 22.60" x 25.24" (431 x 574 x 641 mm) |
| Weight | 51.1 lbs (23.2 kg) |
| Work Area | 8.66" x 8.66" (220 x 220 mm) |
| Power Input | 100–250V |
| Connection | USB-A |
| Laser | |
| Spec | 100W MOPA Laser |
| Laser Safety Classification | Class 4 (IEC 60825-1) — Safe+ version: Class 1 |
| Laser Spot | 0.0012 in (ultra-fine) |
| Max Engraving Speed | 10,000 mm/s |
| Positioning | |
| Features | Camera Preview / Red Light Preview / Dynamic Focus / Motorized Height Adjustment |
| Software | |
| Software | Beam Studio / LightBurn |
| File Types | JPG / PNG / DXF / AI / PDF / BMP |
| Capabilities | |
| Marking Modes | Black & white marking, color marking, deep engraving, 3D engraving, dark marking on aluminum |
| Safety Features | |
| Standard | Emergency Stop Button, Protective Safety Goggles |
| Safe+ version | Fully Enclosed Design |
Compare Specifications: Promark D20 vs. D50 vs. M100
| Spec | Promark D20 | Promark D50 | Promark M100 (MOPA) |
|---|---|---|---|
| Laser Type | Fiber (Q-switched) | Fiber (Q-switched) | MOPA |
| Power | 20W | 50W | 100W |
| Dimensions | 374 x 490 x 597 mm | 431 x 574 x 641 mm | |
| Weight | 18.2 kg | 18.2 kg | 23.2 kg |
| Work Area | 220 x 220 mm | ||
| Laser Spot | 0.03 mm | 0.03mm (0.0012 in ultra-fine) | |
| Max Engraving Speed | 10,000 mm/s | ||
| Marking Style | Black & white marking, deep engraving, light-colored marking on aluminum | Black & white marking, deep engraving, light-colored marking on aluminum | Black & white marking, color marking, deep engraving, dark marking on aluminum |
| Positioning | Camera Preview / Red Light Preview / Dynamic Focus | ||
| Software | Beam Studio / LightBurn | ||
| Connection | USB-A | ||
| Power Input | 100–250V | ||
| Rotary Add-ons | Roller Rotary / Chuck Rotary compatible | ||
| Safe+ Option | Available | Available | Available |
What's Included
- FLUX Promark M100 unit (100W MOPA Laser)
- Power cord
- USB-A cable
- Protective safety goggles
- Focus calibration tool
- Promark user manual
Compatible Add-ons
- Promark Safe+ Add-on — fully enclosed design, Class 1 safety
- Chuck Rotary (for Promark Series) — engrave cylindrical objects
- Promark Ventilation Pipe
- Promark Pedal Switch
- LightBurn Bridge Cable — required for LightBurn compatibility
Warranty
As a FLUX consumer, you benefit under certain conditions from additional warranties. FLUX offers specific consumer warranty benefits which are in addition to, and not instead of, any legal warranties provided by your national consumer law. The duration and conditions related to the legal warranties are provided by respective local laws.
Hardware Warranty
1. FLUX Inc. warrants only the hardware (excluding accessories and consumable parts) against defects in materials and workmanship when used as instructed in the manual for the warranty period.
2. The limited warranty covers products purchased from authorized FLUX retailers against defects in materials or workmanship.
3. Customers must provide the machine serial number and related information as proof of purchase. Prior to returning any products, customers must receive an approval of shipping from our authorized reseller via email or phone. We will not accept any unapproved returned goods.
4. During the product's warranty period, FLUX may, at its discretion, take one or more of the following actions: (1) send parts to customer along with tutorials for repair, (2) approved return of the product to an authorized local reseller for (i) repair with new or refurbished parts or (ii) replacement with a new or refurbished product provided that: the product was properly used according to the manufacturer's intended purposes and instructions; the product was not damaged due to acts of nature such as lightning, flood, or fire; the product's casing was never disassembled without permission.
5. Original packaging is required to claim warranty; shipping in any other packaging will not be accepted.
Warranty Period — Warranty period starts at the time customer receives the product. Promark M100 hardware and MOPA laser: 12-month limited warranty.
Post Warranty Support and Repair
1. FLUX will continue to provide tech support via phone, email, and other online methods even after the product warranty period.
2. After the warranty period, all costs—including but not limited to replacement parts, shipping charges, and testing fees—are the sole responsibility of the customer.
3. Our authorized reseller may provide a quote for repairs.